At Squale, we are committed to providing you with an exceptional shopping experience, but we want to be transparent about our shipping process. We entrust your orders to DHL, a reliable and professional partner. However, once the package is under DHL’s management, we no longer have direct control over the delivery process.

During busy periods, such as the holidays, couriers may experience delays that could affect delivery times. Unfortunately, these delays are beyond our control.

That said, we want to reassure you that we will always do our utmost to ensure your order reaches you as quickly as possible. While we cannot guarantee 100% on-time delivery, we are here to support you every step of the way.

Thank you for your understanding and trust in Squale